Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Palingen AI Limited ("Company", "we", "our", or "us") governing your use of our website, services, and AI-powered business assessment platform (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Company Information

Palingen AI Limited
A company incorporated under the laws of England and Wales
Email: hello@palingen.ai
Website: palingen.ai

3. Description of Service

Palingen AI provides AI-powered business assessment services that help organisations evaluate their digital transformation readiness, AI adoption potential, and strategic technology opportunities. Our Service includes:

• Interactive business assessment questionnaires
• AI-generated analysis and recommendations
• Personalised reports and insights
• Strategic consultation services
• Industry benchmarking and best practices

4. User Accounts and Registration

To access certain features of our Service, you may be required to provide information about yourself and your organisation. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Use the Service only for legitimate business purposes
• Not impersonate any person or entity
• Not use the Service for any unlawful purpose

5. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable law or regulation
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorised access to our systems
• Interfere with the proper working of the Service
• Use automated scripts to extract data without permission
• Submit false or misleading information
• Resell or redistribute our Service without authorisation

6. AI-Generated Content and Disclaimers

Nature of AI Recommendations

Our Service uses artificial intelligence to analyse your responses and generate business recommendations. You acknowledge and agree that:

• AI-generated content is based on algorithms and data analysis
• Recommendations are for informational purposes only
• Results may not be suitable for your specific circumstances
• Professional advice should be sought for important business decisions
• We do not guarantee the accuracy or completeness of AI outputs

No Professional Advice

Our Service provides general information and insights but does not constitute professional advice. You should consult with qualified professionals before making business decisions based on our recommendations.

7. Intellectual Property Rights

Our Intellectual Property

The Service and all content, features, and functionality are owned by Palingen AI Limited and are protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any information you submit to us. However, by using the Service, you grant us a licence to use, process, and analyse your information to provide the Service and improve our offerings.

Generated Reports

Reports generated for you remain your property. You may use, share, and distribute them for your business purposes, but you may not resell them or use them to compete with our Service.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Service Availability and Modifications

We strive to provide reliable Service but cannot guarantee uninterrupted access. We reserve the right to:

• Modify, suspend, or discontinue the Service
• Update features and functionality
• Perform maintenance and updates
• Implement security measures

We will provide reasonable notice of significant changes when possible.

10. Fees and Payment Terms

Basic assessment services may be provided free of charge. Premium services, if offered, will be subject to separate pricing and payment terms. All fees are exclusive of applicable taxes unless otherwise stated.

11. Limitation of Liability

To the fullest extent permitted by law, Palingen AI Limited shall not be liable for any:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Business interruption or lost data
• Errors in AI-generated recommendations
• Decisions made based on our Service

Our total liability to you for any claims arising from the Service shall not exceed £100 or the amount you paid us in the twelve months preceding the claim, whichever is greater.

12. Indemnification

You agree to indemnify and hold harmless Palingen AI Limited from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any false or misleading information you provide

13. Termination

Either party may terminate this agreement at any time. We may terminate or suspend your access immediately for breach of these Terms. Upon termination:

• Your right to use the Service ceases
• We may delete your account and data
• Surviving provisions remain in effect

14. Dispute Resolution

Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Alternative Dispute Resolution

Before pursuing formal legal action, we encourage you to contact us at hello@palingen.ai to resolve any disputes amicably.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.

Severability

If any provision is found unenforceable, the remaining provisions will continue in full force.

Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms.

Assignment

We may assign these Terms without notice. You may not assign your rights under these Terms.

16. Contact Information

If you have questions about these Terms, please contact us at:

Palingen AI Limited
Email: hello@palingen.ai
Legal enquiries: legal@palingen.ai