Cookie Policy
Last Updated: 19/06/2025
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
This Cookie Policy explains what cookies we use, why we use them, and how you can control them, in compliance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
2. Types of Cookies We Use
Essential Cookies (No Consent Required)
These cookies are strictly necessary for the website to function properly. They enable basic functions like page navigation, secure area access, and form submissions.
Examples of Essential Cookies:
- Session Management: Maintain your session across pages
- Security: Prevent CSRF attacks and secure form submissions
- Load Balancing: Distribute server load efficiently
- Cookie Consent: Remember your cookie preferences
Analytics Cookies (Consent Required)
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
What We Track (When Consented):
- Page Views: Which pages are most popular
- User Journeys: How users navigate our site
- Assessment Completion: Form abandonment and completion rates
- Performance: Page load times and errors
- Device Information: Browser type, screen size (aggregated)
Marketing Cookies (Consent Required)
Currently, we do not use marketing cookies. If we introduce them in the future, we will update this policy and seek your explicit consent.
3. Detailed Cookie Information
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| next-auth.session | User session management | Essential | Session |
| cookie-consent | Remember cookie preferences | Essential | 1 year |
| palingen-analytics | Anonymous usage analytics | Analytics | 2 years |
| form-progress | Save assessment progress | Functional | 30 days |
4. Third-Party Cookies
We may use services from trusted third parties that may set their own cookies. We ensure all third parties comply with UK GDPR and have appropriate data processing agreements in place.
Current Third-Party Services:
- Vercel Analytics: Website performance monitoring (privacy-first analytics)
- Security Services: DDoS protection and threat detection
Future Services: If we introduce services like Google Analytics, HubSpot, or similar tools, we will update this policy and seek your consent where required.
5. Legal Basis for Cookie Use
Essential Cookies
Legal Basis: Legitimate interests (Article 6(1)(f) UK GDPR)
PECR Exemption: Strictly necessary for service provision
Non-Essential Cookies
Legal Basis: Consent (Article 6(1)(a) UK GDPR)
PECR Requirement: Explicit consent required before setting
6. Your Cookie Choices
Managing Cookie Consent
You can manage your cookie preferences at any time by:
- Using our cookie preference centre (when available)
- Contacting us at hello@palingen.ai
- Using your browser settings (see below)
Browser Settings
Most browsers allow you to control cookies through their settings preferences. Here's how to manage cookies in popular browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Important: Disabling essential cookies may affect website functionality, including the ability to submit assessments and access certain features.
7. Cookie Retention and Deletion
Automatic Deletion
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Deleted after their expiry date
- Analytics Cookies: Automatically expire after 2 years
Manual Deletion
You can delete cookies at any time through your browser settings or by contacting us.
8. Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email if you've subscribed to our communications
- Display a prominent notice on our website
- Seek fresh consent if required by law
9. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Palingen AI Limited
Email: hello@palingen.ai
Privacy enquiries: privacy@palingen.ai
Cookie enquiries: cookies@palingen.ai
10. Your Rights
Under UK GDPR, you have rights regarding cookies and the personal data they may collect:
- Right to be informed: This policy provides that information
- Right to object: You can object to non-essential cookies
- Right to withdraw consent: Change your preferences at any time
- Right to complain: Contact the ICO if you have concerns
UK Supervisory Authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
Questions about cookies? We're here to help! Contact us at hello@palingen.ai for any questions about how we use cookies or to manage your preferences.